Privacy Policy

Important. This Privacy Policy describes how Vivek Kumar Coaching (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use https://vivekforyou.com (the “Site”) and related services. It is drafted in a generic way to align with common expectations under the Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”). It is not legal advice. You should obtain advice from a qualified privacy lawyer for your actual operations, tools, and data flows.

1. Scope

This policy applies to personal data processed in connection with the Site, enquiry or application forms, subscriptions, communications (including WhatsApp or email where you contact us), and session coordination. It does not apply to third-party sites or apps that we link to; those have their own policies.

2. Roles under the DPDP Act

Where we determine the purpose and means of processing your personal data in relation to our business, we act as a Data Fiduciary under the DPDP Act. You, as an individual to whom the data relates, are the Data Principal. Where we use vendors (hosting, email, CRM, analytics, booking tools) to process data on our behalf, they act as Processors (or similar roles under contract) and are instructed to protect your data.

3. Personal data we may collect

Depending on how you interact with us, we may process:

• Identity — name, city or country, time zone.
• Contact — email address, phone/WhatsApp number.
• Booking and preferences — session topics, focus areas, preferred times, messages you send through forms or chat.
• Technical — IP address, browser type, device identifiers, approximate location derived from IP, and similar data from server logs or analytics tools.
• Payment-related — limited payment-related information as required by payment providers; we do not store full card numbers on our servers unless a specific integration states otherwise.

We do not intend to collect sensitive personal data within the meaning of special categories under applicable rules unless you voluntarily provide it and we have a lawful basis for processing. Avoid sending unnecessary health or financial details unless we ask for them in a specific, secure process.

4. Purposes and lawful bases

We process personal data for purposes such as: responding to enquiries; scheduling and delivering coaching sessions; managing subscriptions and communications you have opted into; improving the Site; security and fraud prevention; and complying with law. Where the DPDP Act requires consent, we will seek it in a clear manner (including checkboxes or affirmative actions where appropriate). You may withdraw consent at any time where processing is consent-based, subject to legal or contractual exceptions.

5. Cookies and similar technologies

The Site may use cookies, local storage, or similar technologies for essential functionality, preferences, analytics, or embedded content (for example video or booking widgets). You can control cookies through your browser settings. Third-party tools may set their own cookies; their use is governed by their policies.

6. Sharing and disclosure

We may share personal data with:

• Service providers who help us operate the Site (hosting, email delivery, CRM, analytics, booking).
• Professional advisers where required (for example auditors or lawyers).
• Authorities when required by law, court order, or to protect rights and safety.

We do not sell your personal data in the common sense of “sale” for monetary consideration. If we ever use personal data for targeted advertising in a way that requires consent under applicable rules, we will describe it and obtain consent as required.

7. Cross-border transfers

Some processors may store or process data outside India. Where a transfer is restricted under Indian law, we will rely on permitted mechanisms (for example government-approved countries or contracts, as applicable). We will update this section if our practices change materially.

8. Retention

We retain personal data only as long as needed for the purposes above, including legal, accounting, or dispute-resolution requirements. If you ask us to delete data and we have no overriding obligation to keep it, we will delete or anonymise it within a reasonable time.

9. Security

We implement reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

10. Your rights (Data Principal rights)

Subject to the DPDP Act and applicable rules, you may have the right to:

• Access information about your personal data and obtain a summary of processing.
• Request correction or updating of inaccurate or incomplete data.
• Request erasure where applicable.
• Withdraw consent where processing is based on consent.
• Nominate another individual to exercise your rights in case of death or incapacity, as per applicable law.
• Seek redress through our grievance process and, where applicable, before the Data Protection Board of India or other authorities.

Specific procedures, timelines, and exceptions will follow the rules issued under the DPDP Act. You may exercise rights by contacting us using the details provided on the Site.

11. Grievance

If you have concerns about how we handle personal data, please contact us first using the contact details on the Site. We will acknowledge and attempt to resolve grievances in line with applicable timelines once rules prescribe them. If you are not satisfied, you may escalate as permitted under the DPDP Act and related rules.

12. Children

The Site is not directed at children under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children without verifiable parental consent where required. If you believe we have collected such data, contact us and we will take appropriate steps.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change. We encourage you to review this page periodically. Where required by law, we will notify you of material changes.

14. Contact

For privacy requests or questions, contact us using the contact information provided on https://vivekforyou.com (for example WhatsApp or email).

Terms of use. Use of the Site is also subject to our Terms & Conditions.